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We Are Your Best Option

If you wish to know more about the benefits MCS Life Insurance Company offers,
you’ve come to the right place.

We offer a variety of healthcare products to fit your needs. As part of our medical coverage, MCS provides pharmacy, dental, medical and medical-surgical services, hospitalization, laboratory and more. As pioneers of our MCS Alivia program, all our products also include innovative solutions that integrate traditional medicine and prevention through our wellness programs and alternative medicine.

So without a doubt, MCS is your best alternative for enjoying a fuller life. Learn more about how our programs and benefits can improve your quality of life.

Get to Know Us

With more than 35 years of experience, Medical Card System, Inc. (MCS) has been well known for offering innovative products based on a service delivery model that considers all aspects of human health. Our unwavering commitment to our members’ health has positioned us today as one of the strongest companies in the market, leading the industry with a revolutionary business philosophy that has redefined healthcare services in Puerto Rico.

Wellness Programs

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MCS Solutions

This comprehensive innovative program includes extensive mental health care, controlled substance abuse treatment, and the Employee Assistance Program (EAP). All our services are provided in a confidential and private manner, and are available 24 hours a day, 7 days a week.

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MCS Alivia

MCS Alivia offers a diversity of treatments through integrated and complementary medicine, with a therapeutic approach that helps prevent medical conditions and improves health. MCS Alivia provides access to certified physicians in disciplines such as hypnosis, chiropractic, Chinese medicine, acupuncture, therapeutic massage, and/or nutrition, among others.

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MCS Medilínea

This is a free telephone service that provides guidance on healthcare topics, 24 hours a day, 7 days a week. You will be attended to by registered nurses backed by doctors and clinical personnel who are trained to answer your questions.

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MCS Farmaflex

The pharmacy benefit is an integral part of all healthcare services, and allows you to buy your prescription drugs at participating pharmacies. And as always, MCS goes the extra mile on your path to good health by also offering a program that allows you to receive your prescription drugs by mail. This program gives you a convenient and economical way to request a maintenance drug supply of up to 90 days.

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Travel Assistance

As a member on our plan, you can take advantage of our travel assistance services from anywhere in the world, whether traveling for business or pleasure. With just one call, you can speak to travel assistance experts, 24 hours a day, 365 days a year.

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Health and Wellness

MCS invites you to assess your current health status, identify your health risks, and establish a plan for a healthy life. To a large extent, our health and well-being are the result of our actions. Exercise and nutrition are essential elements in staying healthy.

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Online Services

Now, MCS gives you direct access to all the information you need related to your health plan – from the comfort of your own home.

As an MCS member, you can securely access My MCS from any digital platform, such as your cellphone, tablet, or computer to:

  • Create your own provider directory by selecting your favorite providers
  • Access your medical service history (EOB)
  • Learn about your benefits and available programs
  • Request duplicate cards
  • Obtain your coverage certificate
  • Print requests for procedures with MCS
  • Sign up for the Madres y Bebés Saludables program to participate in the childbirth course
  • Search for information on covered medications
  • Find out which services require pre-certification
  • Learn about various health conditions and how to manage them
  • Update your personal data, such as your address, telephone and email
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The information provided on these pages is general, and your coverage may vary according to the services contracted by your employer. For more information on your benefits, refer to the benefits page.