787.281.2800 (Metro Area) o 1.888.758.1616 (Toll Free)
For the hearing impaired (TTY):
1.866.627.8182
Office Hours:
Monday thru Friday 8:00 a.m. to 8:00 p.m.
Saturday from 8:00 a.m. to 4:30 p.m.
Provider Service Call Center
787.620.2535 (metro area) or 1.800.981.4766 (toll free)
Office Hour:
Monday to Friday from 8:00 a.m. to 5:00 p.m.
Saturday from 8:00 a.m. to 1:00 p.m.
MCS members can visit any of our Service Centers Monday through Friday from 8:00 a.m. to 5:00 p.m. Saturdays and Sundays will be closed. MCS Plaza Centro de Servicio Hato Rey will be closed on Saturdays and Sundays. The Club Te Paga Plaza Las Américas will operate on Saturdays from 8:00 a.m. to 7:00 p.m. and on Sundays from 11:00 a.m. to 5:00 p.m. Learn where they are located:
MCS Healthcare Holdings, LLC.
PO Box 9023547
San Juan PR 00902-3547
