MCS medilíneaMD Telemedicine Urgent care from Doctors 24/7 The MCS medilíneaMD telemedicine benefit provides fast access 24 hours a day, every day of the week to primary care physicians, highly qualified to practice medicine in Puerto Rico, including general practitioners, emergency physicians and pediatricians. The insured may access virtual visits without co-payment or co-insurance through: Video conferencing through a secure platform via the Mi MCS application, from a smartphone (iPhone or android), computer or tablet. Toll free number 1-833-ASKMCS6 (1.833.275.6276) TYY 1.844.981.1499 (Hearing Impaired) The insured can request a video call with the next available doctor, and/or coordinate his or her appointment within a 24-hour period. If necessary, a prescription can be sent to the insured's pharmacy of choice1. Some treatable medical conditions: allergies conjunctivitis skin rash respiratory problems sore throat vomiting constipation cough diarrhea nasal congestion ear problems moderate fever flu headache MCS medilíneaMD does not replace your primary care physician, but offers you a more affordable alternative to visiting an urgent care center or an emergency room to treat a common condition. With your consent, MCS medilíneaMD may share information about your visit with your primary care physician. Documents Letter insured and subscribers – New Telemedicine Service Partnership Avoid long lines and waiting rooms with MCS medilíneaMD Mi MCS, your virtual card 24/7 in your cell phone. Download the application and take advantage of the benefits we have available for you! ¡Download here! 1No prescription refills will be issued for existing medications, nor prescriptions for DEA controlled supstances, non-therapeutic medications, and other drugs that may be harmful due to their potential for abuse. The patient is responsible for checking their benefit description documents and/or the drug formulary to determine if MCS will cover certain prescriptions and the corresponding supply for their coverage.
