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Contact Us

Contact us

Customer Service Center

787.281.2800 (Metro Area) o 1.888.758.1616 (Toll Free)

For the hearing impaired (TTY):

1.866.627.8182

Office Hours:

Monday thru Friday 8:00 a.m. to 8:00 p.m.

Saturday from 8:00 a.m. to 4:30 p.m.

Provider Service Center

Provider Service Call Center

787.620.2535 (metro area) or 1.800.981.4766 (toll free)

Office Hour:

Monday to Friday from 8:00 a.m. to 5:00 p.m.

Saturday from 8:00 a.m. to 1:00 p.m.

Service Centers

MCS members can visit any of our Service Centers Monday through Friday from 8:00 a.m. to 5:00 p.m. located in:

MCS Plaza Hato Rey Service Center
MCS Plaza, first floor, suite 105, 255 Ponce de León Ave., San Juan, PR 00916-1919
View on map
MCS Aguadilla Service Center
Aguadilla Mall, State Rd. #2 km 126.5, Booth 3 Suite 195, Lot #46, Aguadilla, PR 00605
View on map
MCS Arecibo Service Center
Galería Pacífico Road 10 km 85.7, Bo. Tanamá Arecibo, PR 00612
View on map
MCS Bayamón Service Center
San Miguel Plaza Building 2 Las Rosas Street Santa Cruz Corner Bayamón, PR 00961
View on map
MCS Caguas Service Center
Back Street Road 1 km 33.3, Bo. Bairoa (next to McDonald’s), entrance to Angora Industrial Park 00725
View on map
MCS Carolina Service Center
Escorial Office Building I, Parque Escorial Ste. 100. Bo. San Antón 1400 Sur Ave., Carolina, PR 00987
View on map
MCS Fajardo Service Center
Local I Ralph Food Warehouse, on the corner of Road 3 and Igualdad Street, Km 45.5, Bo. Quebrada, Fajardo, PR 00784
View on map
MCS Guayama Service Center
Commerce Plaza Condominium #1 Road 3, Int. Road 54, Local 101 D Guayama, PR 00784
View on map
MCS Manatí Service Center
Manatí Plaza, PR149 int. PR2, Local 6 Manatí, PR 00674
View on map
MCS Mayagüez Service Center
Santander Securities Plaza Bldg., #349 Hostos Ave., Suite 103 Mayagüez, PR 00680
View on map
MCS Ponce Service Center
MCS Building, 601 Tito Castro Ave., Road 14 km 4.2, Ste. 105 Bo. Machuelo Abajo Ponce, PR 00716
View on map

If you have any questions, contact us:

MCS Healthcare Holdings, LLC.

PO Box 9023547

San Juan PR 00902-3547

For more information about our services
or any questions, write us here